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I can't receive photos via text (not imessage but text)


I have all data turned on. I can't receive or send text photos. I updated to ios11 but doesn't matter. I couldn't send or receive before that.

5 replies

Userlevel 7
Badge +4
Your photo size might be too big for MMS, can you test out by sending smaller size photos and see if it go through?
It's all pictures. It's happened regardless of the size.
Userlevel 7
Badge +4
Could you check out if your MMS are enabled (Settings --> Messages --> Turn on "MMS Message").

MMS photos are limited by carrier, not sure the exact number but I think it is around1MB. Your iphone photos are mostly more than 2MB (if you didn't resize it)
Userlevel 7
Badge +4
I never had problems sending MMS from an iPhone even tho the size is bigger!
Userlevel 7
Badge +4
Here is the link on Telus on MMS https://www.telus.com/en/bc/support/article/photo-video-messaging
There is a limit, just not sure how much on Koodo

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