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I can send text msg but cannot receive!


i moved my service to Koodo and can send txt msgs but can't receive from any ip phoen from Bell or Telus networks. I can make and receive phone calls ok

4 replies

Userlevel 4
What kind of phone do you have? Did you also move your number from the other service provider? Are the messages you are sending blue or green? Do you have an internet connection of any kind when sending these messages to other iPhones?
It iphone 4. The messages are green. I do have internet - WIFI. The receipients do receive my msgs. Thx. Ken
Userlevel 4
Nand Kumar wrote:

It iphone 4. The messages are green. I do have internet - WIFI. The receipients do receive ...

Based on that response...is the issue resolved?
Userlevel 7
Badge +4
Try Resetting your network settings Settings>General>Reset>Reset Network Settings

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