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I am using an unlocked iPhone 4S, and for some reason I am unable to send or recieve MMS. Does anyone have a solution to this?


I bought this phone from a friend and I had it unlocked so it could work with my koodo plan. At the time my plan didn't allow me to send MMS, so I never bothered to try. I have upgraded my plan since and it now includes MMS, however I still can not send or receive pictures. If there is anyone who is aware of this problem can could help me out, I'd really appreciate it.

4 replies

Userlevel 7
Ah. Common issue when you bring in an unlocked phone. What you'll need to do is plug it into iTunes and update your carrier settings. Then make sure data is enabled.
Jonathan I wrote:

Ah. Common issue when you bring in an unlocked phone. What you'll need to do is plug it into iTu...

Thanks for the quick reply! But how exactly would I go about doing that? And what would I have to change my carrier settings too?
Userlevel 7
Badge +4
Here are the steps to update your carrier settings http://help.koodomobile.com/plans-add-ons-data-and-other-services/iphone/how-do-i-activate-my-iphone Also note that your data must be enabled to send MMS
Userlevel 7
Also make sure mms messaging is enabled. Settings>messages>MMS slider make sure it is on.

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