Koodo Community

Community

Solved

I am trying to purchase visual voicemail on the self serve app but it keeps giving me an error message. I would love some assistance.


I am trying to purchase visual voicemail for my iPhone on the self serve app but it keeps giving me an error message. I would love some assistance.

2 replies

Userlevel 7
Badge +4
The Self Serve app is being phased out due to its limited functionality compared to the Self Serve web site. Have you tried using the website instead?
Userlevel 7
Badge +4
@ Darci, as per Ivan above your best bet is to add the feature via our website. You may also simply want to bookmark the login page and added to your phone's screen. You will be only a click away from checking you usage and do a million other things the app isn't able too. 

Reply