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i am out of country and i want to suspend my koodo mobile bill for 2 month what ise process?


5 replies

Userlevel 7
Badge +4
Hello Akram.

Connect to internet. Download Skype and call Koodo's 1-866 number for free to cancel your account.



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Userlevel 7
Badge +4
Robert wrote:

Hello Akram.

Connect to internet. Download Skype and call Koodo's 1-866 number for free to cance...

It sounds like he wants to do a seasonal hold, though that'd also require calling in.
Robert wrote:

Hello Akram.

Connect to internet. Download Skype and call Koodo's 1-866 number for free to cance...

Does the seasonal hold require to forfeit our current plans (i.e. grandfathered, etc), and selecting a new one when reactivating?
Userlevel 7
Badge +4
Robert wrote:

Hello Akram.

Connect to internet. Download Skype and call Koodo's 1-866 number for free to cance...

@hallaathrad, Yes. It is a plan change, so a new plan needs be selected on your return.
Userlevel 7
Badge +4
Robert wrote:

Hello Akram.

Connect to internet. Download Skype and call Koodo's 1-866 number for free to cance...

Yes.
So, you should  compare if it worth to switch to a seasonal plan.

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