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I am not sure what a tab balance is. Mine is showing negative. I must of missed the explanation when I signed up for the phone.

I have an I phone 5s, signed up with for a package with no date. Just have unlimited minutes and long distance

4 replies

Userlevel 7
Badge +4
Well you are on a postpaid account then. I'm a little confused when you say that you have no date? No data? You got the phone on a tab, which essentially allows you to pay your phone off (or usually ships portion of it) over the course of 24 months. A sort of no interest loan. Sometimes sales and deals are done through the tab.
Userlevel 7
Badge +4
So, you have a $40 Talk &Text plan?
The iPhone 5S is $0 upfront +$15/mo tab charge currently.
So your Tab balance start from -$360 and you will pay down your tab monthly by $15 to reach to $0
You can check your tab balance through self serve.

Userlevel 1
Hi Jennifer, 

If you need more details about the Tab, you can always visit this link http://koo.do/228amho . Hope this helps ! 
Userlevel 5
Hey Jennifer,

It's been over 72 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond. However, if you would like assistance from Koodo, please create a new discussion or send us a private message via Facebook or a direct message via Twitter. 

Thank you Jennifer!