Koodo Community

How to know if the phone is unlocked

I used to be with koodo mobile with an Iphone, the phone broke and I went to the apple store to have it replace. I recently ask Apple to know if my Iphone was unlocked and Apple told me to see with my old carrier to know if the photo is or not. Is there a way to know online? Thank you

1 reply

Userlevel 7
Badge +4
If you purchased your phone through Koodo, then it is locked to Koodo. When you have your phone replaced at the Apple Store, your replacement will be locked to whatever carrier the original phone was. If you had the original unlocked, then your replacement phone would be unlocked as well.