Koodo Community

Community

Solved

How to enable US roaming add-on?


What else must I do to get the US data roaming package to work? I've purchase the US roaming add-on and am unable to get it to work. I am in the New York. It was purchase yesterday. The add on appears on my account. My phone is automatically selecting an AT&T carrier service. My APN is pointing at sp.koodo.com. I've tried all combinations of: Celluar on, LTE on/off, Data Roaming on/off

3 replies

Userlevel 7
You're not going to see Koodo AT&T and regular APN are fine. Your phone should be working ?
Userlevel 7
Chad Burr wrote:

You're not going to see Koodo AT&T and regular APN are fine. Your phone should be working ?

Is your regular bill paid and current?
Userlevel 7
Badge +4
Try Settings>Cellular>Cellular Data Network>Reset Settings

Reply