Koodo Community

How long after you order a phone will it take to get shipped

  • 24 February 2016
  • 3 replies

I ordered an I phone 5s but still haven't received the second email saying that it's been shipped. How long does that usually take?

3 replies

Userlevel 7
Hi Ella,

It can take a couple of days. It took me about 2-3 days before I got the shipment confirmation and another 2-5 days to receive it. They say on average, if everything goes well it should take 5 to 10 days to receive the phone. 

If you want to follow up on it or get any more information regarding your order send the webstore an e-mail at: webstore@koodomobile.com
Perfect thank you
Userlevel 7
Perfect thank youNo problem! Have a good evening!