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How do you change number with self serve

I currently have a Brampton number and need to change to local. Already called and they do in fact charge to change number. They told me how to do so on self serve but the option isn't there. If this is helpful I use an iPhone 4s and have the app. Please help me ASAP!!!!!

2 replies

Userlevel 7
Did you go to the "mobile phone" tab then go to change phone # ? Try doing it on a computer, the app might not have this option.
The app doesn't have the option. You need to do do it on the computer. Sign into Self Serve, choose Mobile Phone, and one of the first options is "Change mobile number." It's super easy!