Koodo Community



How do I unlock the SIM card from my phone

4 replies

Userlevel 6
Is it asking for the PUK code?
Userlevel 4
Hi Frances! Can you send us an email so we can look into this? http://koo.do/11eMLdy (Social Media as  type)? We'll be glad to help you with that. Don't forget to enter your credentials when prompted :) 
How do I  get my sim card unlock code?
Chi Fun Cheung wrote:

How do I  get my sim card unlock code?

If you are looking for PUK code(sim unlock) you are going to have to contact Koodo to get it.

*611 from your mobile phone or try messaging them on facebook or twitter.

If you just want the unlock code to use with another carrier then you can do it through self serve.