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how do I transfer my number from my prepaid account to my new self serve account?


I still have the rights to my prepaid phone number but I want to transfer the number to my new self serve plan which has been given a "temporary" number. How do I do this.

3 replies

Userlevel 7
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Roar wrote:

[url=https://www.koodomobile.com/help/moving-your-phone-number]https://www.koodomobile.com/help/m...

That will simultaneously close out your prepaid account. You will lose any boosters remaining so do a calculation and time your porting accordingly.

Userlevel 7
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Just a note : If you have multiple number under one account, make sure you pick right number display on top right( Drop down menu).  Even if you go "View rate plan/Change your number"   through the number you want, it might show you different number on the "Change Number" page. If it happened, you need to do same process again.  It's annoying, but it's the way you can change your number ( or upgrade your SIM)
Userlevel 7
Badge +4
Mayumi wrote:

Just a note : If you have multiple number under one account, make sure you pick right number disp...

Oh, then 1 less hassle to change SIM 😉

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