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How do I suspend service when out of country


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Best answer by Mathieu 10 January 2017, 14:04

Hi Nancy,

You can get a seasonal hold for 15$/month,  however when you get back you must pick a new in-market plan, loosing your grandfathered plan if you have an older plan. To get the seasonal hold, you must contact Koodo. You can do so via facebook messages. 

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Userlevel 7
Hi Nancy,

You can get a seasonal hold for 15$/month,  however when you get back you must pick a new in-market plan, loosing your grandfathered plan if you have an older plan. To get the seasonal hold, you must contact Koodo. You can do so via facebook messages. 

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