Koodo Community
Question

How do I access my contract records?

  • 28 August 2019
  • 4 replies
  • 129 views

I'm curious where to find the contract I signed with Koodo and how long I have before it expires. Does anyone know where to go to find it?

Thanks.

This topic has been closed for comments

4 replies

Userlevel 7
Badge +4
The only way to access it is to find the copy they gave you.
Userlevel 7
Badge +4
Do you have a tab remaining? If not, then you are off contract
Userlevel 7
Badge +4
You should be able to contact Koodo and have it sent to you (probably for a fee). You could also visit a koodo shop and they can print it off for you.
Userlevel 6
You should be able to contact Koodo and have it sent to you (probably for a fee). You could also visit a koodo shop and they can print it off for you.
The service provider must also provide the customer with a permanent copy of the contract in the format of the customer’s choosing (electronic or paper) upon request at no charge, at any time during the commitment period.

Guess where that is from.

Also, did you know that the Blue provider makes your contract easily available for downloading at the click of a button from their website? I thought this was the Self Serve brand.