I am a subscriber on my husband's plan and received an offer to upgrade my phone to iPhone se and have my tab balance waived. We'd both like to take this offer but he doesn't seem to have it even though he is the authorized account holder. Why is this? Also, I can't seem to add the rose gold colour even though it's an option. I've tried to put the rose gold in my cart repeatedly but it always reverts back to gray. How can this be rectified?