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I want to unlock my iPhone from koodo. I called them and they said to wait two hours and then back up my phone info on iTunes. I've been trying to do that but I'm out of luck and very confused. Can someone please help me. Thanks.

4 replies

Userlevel 7
Once you plug your phone into iTunes a message should come up saying "Congratulations your iPhone is now unlocked."

If that didn't work then when you plug in your phone into iTunes, create a backup and then press "Restore" on your iPhone and follow that process. Once that is finished, the message should appear.
Ahmad wrote:

Once you plug your phone into iTunes a message should come up saying "Congratulations your iPhone...

Okay, thank you very much. It helped!
Userlevel 7
Ahmad wrote:

Once you plug your phone into iTunes a message should come up saying "Congratulations your iPhone...

You're very welcome 🙂
Userlevel 7
I full factory reset is needed for the unlock to take  into effect, the backup in itunes is used so you can put everything back onto your phone from a backup afterwards.

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