Koodo Community


  • 28 March 2013
  • 3 replies

i forgot my password and my secret question answer is there someway i can reset them myself?

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3 replies

Userlevel 7
Badge +4
I think you have to contact customer service and have them ask you a few questions.
Userlevel 6
Badge +4
As Kid said, if you do not remember your password, and if you do not remember the secret question, you will have to call Customer Service to get an e-mail sent to reset your password... You will receive a temporary password to choose yours again...
thanks, i'll call them.