Last week I had my iPhone 6 replaced under warranty by Apple. Upon activating the new phone group SMS chats are no longer possible and the 'group messaging' option is no longer available.
After speaking with Apple I was told this is a carrier issue. After speaking with Koodo they had no idea.
Is this a feature that Koodo doesn't offer? If so, why have I had access to it for the last 3 years (and multiple iPhones?) If not, how can I go about activating it?
Many thanks for any help.