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Getting voicemail from a landline doesn't work


I call my cell phone # (area code + 7 digit number) and press * while my recorded message is playing and it says "you must call from your cell phone in order to setup your voicemail". I have already setup my PIN and recorded message using my cell phone, but I don't seem to be able to retrieve messages from a landline. What do I need to do?

3 replies

Userlevel 7
Badge +4
Have you recently tried from you cellphone? If done some time ago, you may need to refresh through your cell phone, as the system thinks your mailbox is not fully set up.

Also see this post!
Thank you, you put me on the right track. I'm a new user and although I had accessed the system, set up a password and recorded a message, I hadn't recorded my name... so the system wasn't fully set up. It now works as expected. 
Userlevel 7
Badge +4
Francis wrote:

Thank you, you put me on the right track. I'm a new user and although I had accessed the system, ...

Thanks for sharing your solution!

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