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Question

Getting Error texts from 533-7 everyday?



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i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...how can i fix this?

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i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...it is on Koodo's end to fix
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i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...In the meantime though you can try blocking the number if it lets you. (Not sure how picky it is blocking a 4 digit number)
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i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...Thanks everyone for their patience! The issue has been fixed and you should NOT see these coming through as of 8am this morning.

@Francois the last SMS you receive with this message was prior to 8 o'clock and none after. Pls give us a heads up if it happens again. Thanks!
i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...8 am tomorrow morning, or 8 am this morning, cause i just got another one at 9:48 pm (currently 10:25 pm here)
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i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...Can you screen-shot that please? I don't see it being sent from our end to you. 
[quote=Francois landry]i have gotten 12 of these messages in the past 2 days...https://
i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...I've had a few more since then
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i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...Hmmm...ok, let me have someone take a look at your account specifically and see what's going on.  Since no one else on this thread mentioned further issues I think the problem maybe limited your settings only. If you could send us a private message on Facebook we will do our best to look after this.  
i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...I just did, how long does it typically take for you guys to reply back? I can imagine you must be busy. 
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i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...Our Facebook channel is not like live chat, it may take a couple hours before we authenticate your account.
i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...should i have gone with live chat then?
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i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...There is no live chat with Koodo
i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...Ah, thank you. Is there a way i can help with the authentication process then?
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i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...Once you reposnded to the facebook private message and answered the questions, you just need to be patient

i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...all i have done is message them, i didn't receive a message from them, did i do it wrong?
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[quote=Francois landry]i have gotten 12 of these messages in the past 2 days...https://
i have gotten 12 of these messages in the past 2 days...[img]https://d1qy7qyune0vt1.cloudfront.ne...oddly enough I didn't, but she ended up answering me a bit later, now its just to wait and see if i get another error or not

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