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Get phone number back after re-activating account.


I cancelled my Koodo account in mid-july, and was wondering if I reactivated my account with koodo would I be able to get that phone number back.

5 replies

Userlevel 7
Hi Anais, When you cancel your account your old number goes back into the phone number list for people to choose from so you would need to choose a new number unfortunately. Hope that helps answer your question 🙂
Userlevel 7
Badge +4
I can't say that they do this for all the numbers, but they will hold a number for 90 days before they release it again. CSR asked me if I wanted Koodo to hold the number just in case I want to get it back later when I canceled a line. (long time ago) You can ask them if your old number is still available 🙂
Userlevel 6
If your account was closed in mid-July your still within the 90-day window to reactivate, in which case you can reactive with the same plan and number.
Userlevel 7
Badge +4
I wouldn't trust them...
Userlevel 6
Mayumi wrote:

I wouldn't trust them...

With deals like that how can I lose? huehue oh wait...it's a scam...

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