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First Months Bill


I opened my Koodo account on June 26th and on July 7th, I paid $53 for what I was told to be the usage of the few days left on the billing cycle as well as all of July in advance. My plan is only the $40 plan so this fine with me. Now I have received a $45 bill for what says to be July's but I was told that this was included in the first bill that I paid of $53. I'm confused as to why I'm receiving a bill for July when it was supposed to be already paid with the previous bill. 
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Best answer by Dennis 9 August 2016, 16:38

http://help.koodomobile.com/my-bill/charges-explained/charges-on-your-first-bill

So you would be paying for any Overages from July plus the regular plan for August.

I recommend you log into your self serrve and download your pdf ebill.  All the details is on there

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http://help.koodomobile.com/my-bill/charges-explained/charges-on-your-first-bill

So you would be paying for any Overages from July plus the regular plan for August.

I recommend you log into your self serrve and download your pdf ebill.  All the details is on there

Reply