Koodo Community


first bill and second bill

I became a Kudoo user on Nov9 and received first bill about two weeks after with$152.38
And now I received second bill with new charge. My understanding first bill is including Dec.
I expected to see new balance is $0 this time though They have seemed charge me again.
Let me get clear I always pay my plan is one month ahead?

2 replies

Userlevel 7
Badge +4
Yes. Each month you will pay for your plan for the month you are going into, along with any overage charges from the month you've just finished.
Thank you very much I did not know I need to pay for one month ahaed