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FaceTime and iMessage not activating


iPhone 4 iMessage and FaceTime stuck on waiting for activation I've tried resetting network setting rebooting even went as far as restoring, to no avail. Help me please!!!

15 replies

Userlevel 7
Badge +4
Try disabling both apps, restarting the phone and enabling them again.
Tried and still the same waiting for activation
Userlevel 7
This may sound silly but do you have an active internet connection while doing this? FaceTime requires data, I believe, and iMessage needs internet in some capacity (WiFI or data).
Yes active data and wifi on at all times while attempting to activate
Userlevel 7
Badge +4
Everything seems to be running n Apple's side: http://www.apple.com/ca/support/systemstatus/ Did you get this to work yet? Are you able to sign up for icloud on your phone? it should use the same apple ID you are setting for iMessage/FaceTime
No it's still not working for me..and yes I have an iCloud. It just sits on waiting for activation for about an hour and then fails. What could be wrong?
Userlevel 7
Badge +4
mike wrote:

No it's still not working for me..and yes I have an iCloud. It just sits on waiting for activatio...

So you are able to log in to your icloud account? Can you also log into your itunes account? If not then there is something wrong with your apple account. If yes then I would go to an apple store to fix it
mike wrote:

No it's still not working for me..and yes I have an iCloud. It just sits on waiting for activatio...

I can log into all my accounts no problem still not working I even created a new apple Id and still nothing
Userlevel 7
Badge +4
mike wrote:

No it's still not working for me..and yes I have an iCloud. It just sits on waiting for activatio...

Take it to the apple store
Userlevel 7
Badge +4
Are you trying to activate it through your e-mail or your phone number? Bcasue you have different options.
I dont get the option to use a phone number
Userlevel 7
Badge +4
mike wrote:

I dont get the option to use a phone number

Wait... can your phone make calls and text regularly? The phone number to do iMessage should be the default
mike wrote:

I dont get the option to use a phone number

Yes my phone works normally but I can't choose a phone number for iMessages or facetime
Userlevel 7
Badge +4
mike wrote:

I dont get the option to use a phone number

Go to an apple store to check it out
Userlevel 5
As everyones been saying the best thing to do is contact Apple. BUT they also have this handy support document for this very situation 🙂 http://support.apple.com/kb/TS4268

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