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Question

Extra money from where?


My plan cost 40$ a month with a 2$ date. So 42$ a month. And today when I went to look it Said 65$. So where does that 23$ extra comes from? It said partial chargers? I do not know what does that mean I’m the first place. I need someone to explain me this! Because it really doesn’t make sense. Because yesterday I called Koodo because I had a problem signing in and now this!

2 replies

Userlevel 7
Badge +4
If this is your first bill with koodo it is prorated (all providers do this) so you pay from the time you signed up to the billing date plus one month in advance.
Userlevel 7
Badge +4
Take a look at this video hoping it will make you understand



Source: http://help.koodomobile.com/my-bill/charges-explained/charges-on-your-first-bill

Here's a PDF of what your first bill may look like : http://koodomobile.com/samplebill.pdf

If you have any other question, fell free to ask them

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