My cellphone plan is with Koodo, and my number is Ottawa-based (613 area code). When I was in Toronto and wanted to access my Koodo voicemail, I used my Bell calling card to call my cellphone number to avoid long distance changes. Unfortunately, I was also dialing from my cellphone to dial, and the calling card service doesn’t support having the same number for the source and destination.
I tried to report this as a design flaw to Bell, since they probably have lots of customers that have non-Bell cellphone providers. After 2 hours on the phone with various people and offices, someone said that accessing voicemail is free for most cellphone plans, even when one is in a different city from one’s home. Is this true for Koodo as well?
Best answer by Dennis
Thanks, but I'm not really asking about airtime minutes. I'm asking about long distance charges.
I'm on a minimal plan. Here are the details, transcribed from the bill:
Monthly and other charges (Aug 07 to Sep 06)
$XX 100MB 200 min Plan $XX.00
5pm Evenings & Weekends
Additional data $5/50MB
Unlimited SMS and MMS
Total monthly and other charges .....$XX.00
Log into your self serve and go to Plans and Add-Ons. Does it say Canada wide anywhere there?
How much is the plan? I’m not sure why you X’d those out