I had set up billing arrangement (paying every week) for an outstanding bill.
Twice now I,ve been cut off service without any notice.Initially i had set up a pament plan to deal with outstanding bill ..there was NO mention i had to pay manually,thought it would automatically come off my pre-paid account.It wasn't till today that client care told me pre-paid with drawl was not set up thus my phone disconnected!
I need my phone ,I have clients that need to reach me at any time..Emergency situation.This disconnect of service without any notice is UNEXCEPTABLE !!!!