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Dial assist


Screenshot of settings phone

Travelling aboard and just realized my Koodo iPhone does not have the dial assist option, yet my Rogers does. Why is that? Both are on the same iOS latest bad greatest

having north of 1000 contacts its cumbersome at best
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Best answer by Dennis 2 January 2019, 23:57

Dial Assist automatically adds the prefix or country code for calls to Canada

https://www.solveyourtech.com/turn-off-dial-assist-iphone-7/

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Userlevel 7
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What are you showing in your screenshots they're both exactly the same?
Pardon. Picture got uploaded twice. My bad
Userlevel 7
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Dial Assist automatically adds the prefix or country code for calls to Canada

https://www.solveyourtech.com/turn-off-dial-assist-iphone-7/
I don’t have the option to turn it on nor off as depicted on the screengrab

seems that Telus disables this function as I’ve slid in my Rogers card and its there
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I would think that Telus and Koodo wouldn't want this option disabled. If you have a postpaid plan do you have International voice roaming add-on on your account? If you don't have this add-on you can't make calls from an International country. This is the only reason I can think of on why you see the option with your Rogers sim and not with your Koodo sim in the phone. If you can make calls with your Koodo sim but still don't see that option then I have no clue.
Yes I do

US roam like home
INTL roam like home

as depicted on my screenshot it’s simply not there. Looked at my GF phone, she’s with Telus, and her too it’s not there and she too as both roaming think
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Ok then it seems that Telus/Koodo don't enable it for some reason. It should be there for the iphone if it was enabled but it does seem that there are some who don't.

https://www.iphonelife.com/content/how-to-turn-dial-assist-iphone
is someone @ Koodo or Telus in this board? If so, could they shed some light as to why?
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Yes, they roam around here sometimes. In the meantime(since you are abroad) you could send a message to Koodo through the Facebook/Twitter link at the bottom of the page. Ask them if they offer it and how to enable if they do.
Not into social media but thx
i guess I’ll ring them tomorrow. I do have 3 hours to spare while my little one sleeps
thx

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