Koodo Community



data overage fees

My plan is $45/ 1GB data/ 200 min/ unlimited msgs
and $5/250mb additional data.
But when I exceed the data just 7mb I got the msg from koodo.
You've spent approximately $10 on data this billing period.
And I checked my selfserve. 'You have incurred $10.00 in overage fees' in there.
But still indicated 41/Pay per use MB. I don't understand why the price is $10.
I didn't use over 50mb.
Even I could use 250mb/$5 til.

2 replies

Userlevel 7
Badge +4
Sometimes there is a delay with the self serve counter.

If you reset the data counter on your iphone during the end of your last billing cycle you can get an accurate measure on your phone.
This reply was created from a merged topic originally titled You have incurred $10.00 in overage fees..