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Data not working.


My base plan for prepaid expired and I renewed it in the same day. I purchased 1 gb of data a week before that and now I can't use internet. Does everything get reset? I paid $30 for it..
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Best answer by Curtules 10 August 2014, 16:28

Your boosters carry over as long as you renew within 90 days, if I'm not mistaken. Can you check your self serve to see if the data booster is used up? Also, try toggling airplane mode on then off to refresh your connection.

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Userlevel 6
Your boosters carry over as long as you renew within 90 days, if I'm not mistaken. Can you check your self serve to see if the data booster is used up? Also, try toggling airplane mode on then off to refresh your connection.

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