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Data Issues!


I started off with Koodo with pay per use for data but recently I changed my plan so I have 500 MB of data but my plan is still showing the pay per use and the 500 MB and is charging me for pay per use even though I haven't gone over. How to I get rid of the pay per use?

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Userlevel 7
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Why are you saying you are getting charged for pay per use? Don't you see a usage meter totalling 500mb?
Userlevel 7
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Userlevel 7
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Userlevel 7
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As the other customers have guessed already Jenna, you switched plans (may 12) which is after your bill cycle ended (may 6). Up to that point (may 12) the usage was pay per use. You will see though that it has not increased since given that you have data now in your plan. Next month the pay per use meter won't be there. 

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