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Data Add on


is it possible to add an additional 1gb of data on my monthly plan without having to change the plan completely? if so, how much would it cost?

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Userlevel 7
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Do you have SFD plan? If so, they will  pause your data once you used up your data limit.  
And give you some options to buy more data ; $20 for 1 GB, or $10 for 100MB or 300MB(depends on your plan), or stay turned off. 
Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

I do not see a data add-n option for my basic 25 $ subscription. I heard someone with the same plan. got a text message where he could opt in. Any idea where this option sits at the koodo selfserve site? I'd look for eg 1 GB.  Any suggestions?
Userlevel 7
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Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

Do you have SFD(Shock free data) plan?
What is the name of your plan and when did you get it?  If you got it before March 2016, then your plan doesn't include SFD.
Userlevel 7
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Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

If you do have SFD the text message to add on more data comes once you use up 100% of your monthly data.
Userlevel 7
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Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

And answer for your question :" where this option sits at the koodo selfserve site?"
 - There is no option to put 100% data stop if you don't have SFD. You need to switch to one of those plan if you want to have this feature. 
Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

A member of my family on my account, Radu, obtained it. He was invited by a text to sign up for the add-on. He has the same plan. 
Userlevel 7
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Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

If this is a recurring add-on, there is no regular way to get it. Koodo gives personalized offers for better data rate add-ons and there's no personal way to get Koodo to give you one.
Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

why does an account holder not get such offer, whereas someone for whom i pay bill get such offer. What's the rationale? By the way do you speak on behalf of Koodo?
Userlevel 7
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Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

I find it is based on your phone habits. I will get data offers frequently because i consistantly use 100% of my data. Someone who barely uses their data wouldnt get the same offers as me. Stuff like that. You will receive your own deals in which others wont. We don't really know the reasoning behind who gets what offer. If we did then everyone could take advantage of these special offers. And no, us Mobile Masters do not work for Koodo. Employees and Reps will have the appropriate tag in front of their names and they work for Koodo though.
Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

Are these data add-ons permanent?  I recently went over my data a couple times (on SFD plan) and was offered an add-on...went over that...accepted another add-on.  I just want them one-time only, but they appear to have been made as part of my "monthly add-ons" when I logged in to look at my rate plan info..  
Userlevel 7
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Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

Nope. They last until the end of your billing cycle. $10 for 300MB and $20 for 1GB. If you recieved a personalized offer for extra data then you may have a recurring data add-on but the regular ones are what i mentioned above.
Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

I'm not certain whether they are "personalized" or not, but they were the $5 for 100mb, then $10 for 300mb and then $20 for 1gb...

I've used the typical $5 for 100mb a few different occasions (which never became a part of my regular monthly bill).  However, both the $10 and $20 add-ons have now shown up as monthly add-ons...this is why I'm concerned:-/
Userlevel 7
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Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

Its depends on the type of text offer.
If you are on the SFD and reached your limit, then you will receive a text if you want to buy a "Top up" data for 300mb or 1gb. It will expire at the end of yiur billing cycle.
Other one is random text offer as monthly data "Add- on". You get this offer when you reacged your limit often. Its like $5 for 250 mb, or $10 fir 500mb.
So, I dont know which offer you received, but if it was "Add-on", then you should be able to remove it if you want.
Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

Hmmm...ok this information helps a bit..  

I was only sent each of these 3 because  I did exceed my data (100mb because I did use up the 3gb included with my monthly plan).  I blew through the 100mb so I was then offered the 300mb.  Again, used all of that.  So I was then prompted another offer (of the 1gb).

100mb was a quick text offer to which I just need to respond to

Both the 300mb and 1gb brought me to a Koodo self-serve page for which I had a couple of options (and chose the ones I did)

I checked self serve and did see where you could remove add-ons, tried it, and got a message back saying they couldn't be removed "at this time"...

Userlevel 7
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Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

If it was a link to SS to choose 300mb for $10 or 1gb for $20, then its Top up. It should expire at the end of your billing cycle.
Userlevel 7
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Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

Ok. I just logged into my SS. ( I bought 300mb "Top up " yesterday) And I know what you mean. Even its a "Top up" data, its listed under the add-on. I tried remove it, but I couldn't do it. Dont worry, It will expire at the end of the billing cycle.
Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

Ugh you're amazing!  Thank you!  That's exactly what it was.  I've been worried that I'll keep needing to check to make sure I'm not bill monthly (and forget)

Thanks a mil!
Userlevel 4
Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

@Vanessa and@Melipoo

You must be desperate for data on certain occasions because those top-ups are extremely expensive and they last only to the end of the billing cycle. It means if you added 1GB of data let say 4 days before the end you are going to be paying $5 per day for 250MB of data whether you will use it or not.

Have you ever thought about changing you plan to the one with more data?
Mayumi wrote:

Do you have SFD plan? If so, they will  pause your data once you used up your data limit. &n...

Oh yeah, this is/was definitely a one-time thing.  It was a bad combo of forgetting I turned off my wi-fi one day and I also recently went on vacation where there was a lack of available wi-fi.  The 3gb that are included with my plan are definitely enough

I know, they're super pricey eh?  I was thinking that when I did them, but I went over very early in my cycle and I knew I would end up going well over (knowing my typical monthly usage):-(
Userlevel 6
$20 for 1 GB is real expensive. I think Virgin Mobile offers 1 GB data add-ons for less than $10 per month. It'd be nice if Koodo were to offer something similar.
As per shock-free data, everyone will have this with all carriers as per CRTC rule. Not sure what the deadline is for that, but it's coming. Once in effect, it should be applicable to grandfathered plans as well.
Userlevel 7
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titaniumtux wrote:

$20 for 1 GB is real expensive. I think Virgin Mobile offers 1 GB data add-ons for less than $10 ...

Hmmm... I checked Virgin web and I only see their overage rate is  $7/100 MB.  It's more expensive than Koodo.

It will be nice if anyone can get 1 GB data add-ons/overage for less than $10 tho 
Userlevel 6
titaniumtux wrote:

$20 for 1 GB is real expensive. I think Virgin Mobile offers 1 GB data add-ons for less than $10 ...

Everyone has high overage rates. Virgin Mobile has the option of adding add-ons to your plan. Keep your base plan, but add extra data add-ons. Koodo's only add-ons are for roaming and international calling, would be nice to have data add-ons for use on Télus network (not roaming).
Userlevel 7
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titaniumtux wrote:

$20 for 1 GB is real expensive. I think Virgin Mobile offers 1 GB data add-ons for less than $10 ...

@titaniumtux Could you provide a link to the data add-ons virgin mobile provides? I'd like to check it out but can't find anything.
Userlevel 6
titaniumtux wrote:

$20 for 1 GB is real expensive. I think Virgin Mobile offers 1 GB data add-ons for less than $10 ...

@Allan: I don't think there's a link as I don't think their add-ons are advertized on their website (only their rate plans). Customer service told me on multiple occasions that they usually are able to do a 1 GB data add-on in the $7-8 price range. They even offered me a 1 GB data add-on for $2 so I took it (with no expiry).
Their game is completely different from Koodo's game. No carrier will bleed out every deal across the board.
Province-specific carriers (including Eastlink and Freedom Mobile) offer generous data allowances in their plans. Bell/Virgin will hammer out serious loyalty offers (and easy access to early upgrades, generous offers on upgrades), Rogers/Fido will hammer out crazy deals on newer LG's and offer bleeding edge network-driven voice features, and Koodo does activation credits and refer a friend offers that can certainly add up to some sweet savings.
I personally think Koodo is best for customers who upgrade often to mid-range & older flagship phones or upgrade very rarely. Certainly catering to millenials as well as those who are old school. Looks like Télus uses Koodo brand strategically to not cannibalize its own brand.
Userlevel 4
titaniumtux wrote:

$20 for 1 GB is real expensive. I think Virgin Mobile offers 1 GB data add-ons for less than $10 ...

Hi to All,

I am thinking what Telus using Public Mobile for? It used to be so competitive on certain plans that it started  bleeding many Users from Telus and Koodo. Telus recently put end to that and started to compete with Freedom and Chatr.

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