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Cubans’s Koodo clients are subject to submit theirs Cuba’s contact list in order to call there



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srlawren wrote:

@LeFouetDeFibonacci as @Dennis noted, a calling card requires no data. You could also use something like Skype-to-phone calling, which would use data on your end in Canada but come through as a phone call. However, it looks like it's around 95c a minute, which sounds pretty expensive: https://secure.skype.com/calling-rates/Cuba?language=en.

EDIT: yes 95.4c per min plus a 10.6 cent connection fee (per call)

EDIT 2: hangouts is slightly cheaper at 93c per min: https://www.google.com/voice/b/0/rates?p=hangout



Now, you realize why I’m fighting for have this done, because yes, you are right, but why I have to buy a calling card if in my package I have 30min free to outside Canada?,
calling to Cuba is very expensive and 30min is really valuable advantage
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LeFouetDeFibonacci wrote:


srlawren wrote:

@LeFouetDeFibonacci as @Dennis noted, a calling card requires no data. You could also use something like Skype-to-phone calling, which would use data on your end in Canada but come through as a phone call. However, it looks like it's around 95c a minute, which sounds pretty expensive: https://secure.skype.com/calling-rates/Cuba?language=en.

EDIT: yes 95.4c per min plus a 10.6 cent connection fee (per call)

EDIT 2: hangouts is slightly cheaper at 93c per min: https://www.google.com/voice/b/0/rates?p=hangout

Now, you realize why I’m fighting for have this done, because yes, you are right, but why I have to buy a calling card if in my package I have 30min free to outside Canada?,
calling to Cuba is very expensive and 30min is really valuable advantage


So then give them your list of numbers to be added to be unblocked. How often do you call a cuban number that is not in your contact list?
Dennis wrote:


LeFouetDeFibonacci wrote:


srlawren wrote:

@LeFouetDeFibonacci as @Dennis noted, a calling card requires no data. You could also use something like Skype-to-phone calling, which would use data on your end in Canada but come through as a phone call. However, it looks like it's around 95c a minute, which sounds pretty expensive: https://secure.skype.com/calling-rates/Cuba?language=en.

EDIT: yes 95.4c per min plus a 10.6 cent connection fee (per call)

EDIT 2: hangouts is slightly cheaper at 93c per min: https://www.google.com/voice/b/0/rates?p=hangout

Now, you realize why I’m fighting for have this done, because yes, you are right, but why I have to buy a calling card if in my package I have 30min free to outside Canada?,
calling to Cuba is very expensive and 30min is really valuable advantage

So then give them your list of numbers to be added to be unblocked. How often do you call a cuban number that is not in your contact list?



No way, never in my life or in my knowledge somebody give to a provider the list of numbers he wants to call, this is Iike asking the provider to let me call, come on!.

Is privacy, I don’t want to give them all the numbers I would like to call sometime or the persons phone’s numbers which I have any kind of relation. Is ok if Koodo knows when I make the call, but it needs to know a number I could ever call, who is Koodo? My parent or something to control my life?

I really call new numbers frequently, that means, I could be losing 20min chatting with a Koodo’s bot, 1h talking to Koodo Customer Service and if this is not enough, have to wait 48h to have the right to call the number I want to call.

This topic don’t have solution, at least a rational solution.
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LeFouetDeFibonacci wrote:


Dennis wrote:


LeFouetDeFibonacci wrote:


srlawren wrote:

@LeFouetDeFibonacci as @Dennis noted, a calling card requires no data. You could also use something like Skype-to-phone calling, which would use data on your end in Canada but come through as a phone call. However, it looks like it's around 95c a minute, which sounds pretty expensive: https://secure.skype.com/calling-rates/Cuba?language=en.

EDIT: yes 95.4c per min plus a 10.6 cent connection fee (per call)

EDIT 2: hangouts is slightly cheaper at 93c per min: https://www.google.com/voice/b/0/rates?p=hangout

Now, you realize why I’m fighting for have this done, because yes, you are right, but why I have to buy a calling card if in my package I have 30min free to outside Canada?,
calling to Cuba is very expensive and 30min is really valuable advantage

So then give them your list of numbers to be added to be unblocked. How often do you call a cuban number that is not in your contact list?

No way, never in my life or in my knowledge somebody give to a provider the list of numbers he wants to call, this is Iike asking the provider to let me call, come on!.

Is privacy, I don’t want to give them all the numbers I would like to call sometime or the persons phone’s numbers which I have any kind of relation. Is ok if Koodo knows when I make the call, but it needs to know a number I could ever call, who is Koodo? My parent or something to control my life?

I really call new numbers frequently, that means, I could be losing 20min chatting with a Koodo’s bot, 1h talking to Koodo Customer Service and if this is not enough, have to wait 48h to have the right to call the number I want to call.

This topic don’t have solution, at least a rational solution.


Then clearly Koodo's service is just not for you. I really recommend a service provider that works best for your needs
Dennis wrote:


LeFouetDeFibonacci wrote:


Dennis wrote:


LeFouetDeFibonacci wrote:


srlawren wrote:

@LeFouetDeFibonacci as @Dennis noted, a calling card requires no data. You could also use something like Skype-to-phone calling, which would use data on your end in Canada but come through as a phone call. However, it looks like it's around 95c a minute, which sounds pretty expensive: https://secure.skype.com/calling-rates/Cuba?language=en.

EDIT: yes 95.4c per min plus a 10.6 cent connection fee (per call)

EDIT 2: hangouts is slightly cheaper at 93c per min: https://www.google.com/voice/b/0/rates?p=hangout

Now, you realize why I’m fighting for have this done, because yes, you are right, but why I have to buy a calling card if in my package I have 30min free to outside Canada?,
calling to Cuba is very expensive and 30min is really valuable advantage

So then give them your list of numbers to be added to be unblocked. How often do you call a cuban number that is not in your contact list?

No way, never in my life or in my knowledge somebody give to a provider the list of numbers he wants to call, this is Iike asking the provider to let me call, come on!.

Is privacy, I don’t want to give them all the numbers I would like to call sometime or the persons phone’s numbers which I have any kind of relation. Is ok if Koodo knows when I make the call, but it needs to know a number I could ever call, who is Koodo? My parent or something to control my life?

I really call new numbers frequently, that means, I could be losing 20min chatting with a Koodo’s bot, 1h talking to Koodo Customer Service and if this is not enough, have to wait 48h to have the right to call the number I want to call.

This topic don’t have solution, at least a rational solution.

Then clearly Koodo's service is just not for you. I really recommend a service provider that works best for your needs



How a service that was for me more than 5 years, became not for me. Koodo just started filtrating clients? Under which stereotype? , because this is even critical.
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LeFouetDeFibonacci wrote:


Dennis wrote:


LeFouetDeFibonacci wrote:


Dennis wrote:


LeFouetDeFibonacci wrote:


srlawren wrote:

@LeFouetDeFibonacci as @Dennis noted, a calling card requires no data. You could also use something like Skype-to-phone calling, which would use data on your end in Canada but come through as a phone call. However, it looks like it's around 95c a minute, which sounds pretty expensive: https://secure.skype.com/calling-rates/Cuba?language=en.

EDIT: yes 95.4c per min plus a 10.6 cent connection fee (per call)

EDIT 2: hangouts is slightly cheaper at 93c per min: https://www.google.com/voice/b/0/rates?p=hangout

Now, you realize why I’m fighting for have this done, because yes, you are right, but why I have to buy a calling card if in my package I have 30min free to outside Canada?,
calling to Cuba is very expensive and 30min is really valuable advantage

So then give them your list of numbers to be added to be unblocked. How often do you call a cuban number that is not in your contact list?

No way, never in my life or in my knowledge somebody give to a provider the list of numbers he wants to call, this is Iike asking the provider to let me call, come on!.

Is privacy, I don’t want to give them all the numbers I would like to call sometime or the persons phone’s numbers which I have any kind of relation. Is ok if Koodo knows when I make the call, but it needs to know a number I could ever call, who is Koodo? My parent or something to control my life?

I really call new numbers frequently, that means, I could be losing 20min chatting with a Koodo’s bot, 1h talking to Koodo Customer Service and if this is not enough, have to wait 48h to have the right to call the number I want to call.

This topic don’t have solution, at least a rational solution.

Then clearly Koodo's service is just not for you. I really recommend a service provider that works best for your needs

How a service that was for me more than 5 years, became not for me. Koodo just started filtrating clients? Under which stereotype? , because this is even critical.


Under the data based evidence of the fraud it has received around certain numbers from certian area/country codes. This has been mentioned before in this thread. Why else would they do this if not to improve their bottom line?
We are talking about different filtering @Denis. Sure, this is the convenient solution for Koodo, incapable of giving the best solutions for clients not for it. The filtering I’m talking about is which client deserves efforts for a more rational solution? Probably they want to desapear Cubans clients just because they take really advantage of the 30min free call out of the country, and it can’t just say that to avoid politicals problems.
I've had same issues lately. Not in previous months but during holidays. I hope this gets solved
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LeFouetDeFibonacci wrote:

We are talking about different filtering @Denis. Sure, this is the convenient solution for Koodo, incapable of giving the best solutions for clients not for it. The filtering I’m talking about is which client deserves efforts for a more rational solution? Probably they want to desapear Cubans clients just because they take really advantage of the 30min free call out of the country, and it can’t just say that to avoid politicals problems.


Why would they not want Cuban clients? I think you are reading more into this that what it is. Money from cuban customers is just as valuable as money from other customers. Maybe you should be telling fraudsters to stop using Cuban numbers