I called customer service because I made a payment on line with a credit card. At the end of the transaction there was no confirmation of transaction being completed successfully. It just droped back to the original screen. Is my payment received or not?? SO I call customer service as the the assistant only spews out online payments are credited immediately . My payment is not showing???
Calls to customer service result is "not being able to record your payment at this time" or "Call back during regular business hours" NO MATTER WHEN YOU TRY TO CALL
AS FAR AS I CAN TELL THERE IS NO CUSTOMER SERVICE!!
It looks like the Koodo online payment system does not work so i give up . Let koodo not be paid this month its their loss. I think I will check out Fido and Virgin and see