I just moved to Koodo from Telus a few days ago. Downloaded the app on my iPhone 5s - I keep getting: "Error - we are unable to process your request. Please verify the information and try again." I've signed out and back in again..same error - and I just want to track my data usage. Is this because I need to go through one entire billing cycle first? The Telus app is the same - so I just assumed it would update my usage automatically....bad assumption? Thank you!