Koodo Community

Connection Fee Credit

  • 30 August 2019
  • 3 replies

I'm a first time Cell Phone owner, bought my Phone at The Mobile Shop Loblaws Inc. in Alliston, ON back in June was told, that the Connection Fee was being waived and I would be credited for it on my Bill.
I just got my new Bill and still no $35 Dollar credit on it.
How long does it take for them to credit me the $35 ???

3 replies

Userlevel 7
Badge +4
If you don't see it by your next bill I'd contact them
Thank you, I will.
Userlevel 7
Badge +4
The current fee waive promotion for retail locations state on your 2nd or 3rd bill. That's usually how it is in general. If it's not on your 3rd bill then you can post here again and one of us will flag it for you for a rep to look into.