KOODO COMMUNITY, what do you think of this? I got my phone on august 8th, and today it is the 19th, my phone has been suspended for around a week now. It was suspended for some suspicious activity, but guess what? I got the phone call and wasnt able to take it at 10 am on august 13th, and at 10:34 am an email was sent to my mom saying i have scheduled to close the account on the 19th, which is today ( even when i called today i got no answers on whether my account is up or not) . I wasnt aware of this until days after, but on the 13th I called at 12 regarding the suspension text i received, they tell me to get my mom to fax over the info. she does the next day, which was a wednesday. its now monday, and I look up on my self serve account that there is now an $411 balance due.. how? I havent even used my phone. AND note that I have been calling everyday to check in. My KOODO network is no longer avaible off my phone so i have to use a APP off my phone that charges me 1.99$ for 46 minutes, thats if the number in my city. Im getting NO ANSWERS as to why the account has been suspended or what these charges are, AND I dont even know if my account has been closed! What is this? on the 13th I got the email saying that I had supposedly scheduled for my account to be closed, but today I received one regarding how my first e bill works and all that. KUDOS to you KOODO for false ads, you guys say its easy and simple with koodo, i beg to differ.