Koodo is so easy to deal with on so many levels. Anytime I have ever had an issue with my bill, account or my phone, Koodo steps up to the plate and gets it done. As most people my bill runs a little behind at times, Koodo offer's fair payment plans and don't judge. When talking with a customer service representative, you feel like you are talking to a friend.They can relate and offer great advice from personal experience. The whole interaction feels genuine, which in 2014 is a rare thing when dealing with larger companies. So bottom line is Kudos to Koodo, job well done!! Keep up the greatness.