I was paying my monthly bill (online as usual) and i got an error message please refresh page twice, i kept trying hoping itd work and then left it for a few hours. I check my emails later and whenever my credit is used i get direct emails from bank, and i see 2 messages saying ive been charged 77.56 (my bill) TWICE. I logged back onto koodo and it still ahows i owe. I tried calling over and over but due to high call volume, no one has answered. I messaged their facebook page and still nothing. This is the third day of no response and as its christmas i REALLY need my money back asap.