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Charged for free texts


I entered a contest via text messages last week. When announced on the radio, they said that any unlimited texting plan would cover the standard rate. I have an unlimited texting plan, but got charged $14 for the texts I sent, what's that about?

2 replies

Userlevel 7
Badge +4
Premium texts are not included by unlimited text plans and it's stated as such on Koodo's website and literature from kiosks and retail partners.
Userlevel 7
Badge +4
Like Paul said, the text you sent was free. If you didn'T have unlimited text, you would've paid 0.60$ for the text + the 14$

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