Koodo Community

Community

Changing my number


Hi, I have a bit of a weird question. If I change my number on my phone (monthly), how long until that number would be available again for someone to use on a monthly plan?

3 replies

Userlevel 7
Badge +4
Usually it would be returned to the numbers pool after about 90 to 120 days.

Is it possible to change my number and transfer out the other one to prepaid sim?
Userlevel 7
Badge +4
Lizzabeth Neufeld wrote:

Is it possible to change my number and transfer out the other one to prepaid sim?

You [i]can port your existing number to a prepaid account, but that will close out your post-paid account and trigger a final invoice, including your tab balance. If the prepaid account is a new activation, you will be entitled to the $20 activation credit, even thoughyou are using your "old" number.

It also means starting all over with a new postpaid account with a new number and Ø tab if you wish to maintain two lines in service with no acquisition of a new handset.

Reply