Koodo Community

Changed number in new province, others still see old number

  • 6 August 2013
  • 3 replies

I changed my number in new province this morning with customer care, new number shows on account and in settings on my phone but others still see as old number. Iphone 5 I am using. Does this take a few days to completely change?

3 replies

Userlevel 7
Badge +4
It shouldnt take more than an hour at worst and usually within a few mins. I would give Koodo a call as it seems like something on their end
Userlevel 7
Badge +4
go to settings->messages, disable imessage go to settings->facetime, disable facetime turn phone off turn phone back on enable imessage, enable facetime. phone number should update.
Timo took a couple of tries but works! Thank you!