Koodo Community

Community

Solved

Change phone number


I need to change my number cause i got my phone in a different city and it will be long distance to where i actually live... Can i change it... And how?

6 replies

Userlevel 7
Badge +4
You can change your number in self service, Kelly 🙂 It's easy and free!
I cant find where to do it...in self serve all there is is usage, bill, overview and old self serve (which only has change password and email)
Userlevel 7
Badge +4
Kelly Jones wrote:

I cant find where to do it...in self serve all there is is usage, bill, overview and old self ser...

If your self serve show you only "change password and email" page, you set up your self serve account as an account manager instead of the account owner. You need to contact Koodo and tell them you can't log into self serve. They can fix it quickly for you.
Userlevel 6
Kelly Jones wrote:

I cant find where to do it...in self serve all there is is usage, bill, overview and old self ser...

Were you able to do it at the end?
Kelly Jones wrote:

I cant find where to do it...in self serve all there is is usage, bill, overview and old self ser...

No... Going to call today
Userlevel 7
Badge +4
See if this post helps. http://community.koodomobile.com/koodo/topics/change-phone-number

Reply