Koodo Community

Carrier Settings Update I can't get out of this window

I can't use my phone because it keeps bringing up a window that says Carrier Settings Update. New settings are available. Would you like to update now? Whether I pick not now or update it doesn't let me out of the window!!!!!!!!!!!!! help

3 replies

Userlevel 7

Shut the phone off by pressing the power and home button at the same time until the screen goes black, once the screen goes black release the two buttons and turn your phone on again and see if it comes up again or not.
Tried that, still happening. Even removed SIM card but only stopped it for a day or so.
Userlevel 7
Badge +4
Hello Kerry.

You can not update the carrier settings? Try doing so by connecting your phone with iTunes if it's an iPhone. If not, I do not know what to suggest