Koodo Community

Cant log into self serve

Cant login to self serve. Have tried from different devices and computers. Have tried using Internet Explorer and Chrome, I keep getting the a Genneric Error message

4 replies

Userlevel 7
Badge +4
Hello Mikela.

I think there might be a problem with your account. Have you tried connecting via the self-serve app?
I'm a prepaid client I've had the account for a month on the 20th. It let me log in fine after I first opened the account, now I can't.
I'm still not able to log in.
Still can't login and I always run out of time when I'm on hold.