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cannot recieve picutre text message iphone4

I have been with koodo for a while first with my blackberry and then i switched to an iphone 4s. Both phones i cannot receive picture/video text messages and i don't why?? my iphone i can send/recieve from other iphones with data or wifi but with non-iphones i can only send with my data on and can never recieve. does anyone know how to fix this??

2 replies

Userlevel 7
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Userlevel 3
Hey Nicholette, If you’re able to send picture messages to the non-iPhone user, then the issue lays on their side. The person will need to verify his/her settings in the phone. Hope this helped! ________________________ If you see a good answer, give it a star.