I have tried to contact Koodo through e-mail about my question, however, I did not receive an appropriate response. I am looking to cancel my account with Koodo, but I am on a 3 year term because I got the iPhone 4s. Do I just have to pay the remaining price on the iPhone or is there a penalty for the months that I have left? When the customer service representative answered me he gave me direction on how to have my phone repaired and check if it was still under warranty...I feel as though this did not answer my question at all. Can anyone help?!