Koodo Community

Can you change your plan online?!

I want to know if I am able to change my plan for an Iphone4 medium tab from the 40$ a month to the 45$ a month (+5$ for the tab) online. The differences between the plan being the unlimited calling and the 1GB of data vs 200 mins daytime and unlimited weeknights +weekend and 200 MB

2 replies

Userlevel 5
Of course! Just log into Self Serve and change your plan. You will receive prorated rates if you change your plan in the middle of your billing cycle however. So be aware that your next bill may be less or more expensive than it usually should be.
Yes, use self-serve. It's really easy. Just do it only once per cycle, it's also best to do it near the beginning of the cycle or your next bill will look really weird.