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Can't download new operating system


7 replies

Userlevel 7
What seems to be the problem? Are you getting an error message? The more details, the better we can help you!
Userlevel 7
Badge +4
Hey Jake. It is a known issue http://news.cnet.com/8301-13579_3-57603512-37/ios-7-upgraders-reporting-installation-itunes-issues/
So what is the answer?
I know it's a problem, now what
Userlevel 7
Jake Samson Kirton wrote:

I know it's a problem, now what

Your best bet is to contact Apple as it is their product and software.
Userlevel 7
Badge +4
Jake Samson Kirton wrote:

So what is the answer?

I don't exactly know what is the answer you are looking for. Try updating it with your iTunes instead of the phone itself. Try multiple times at different hours of the day (morning, noon, night)
Userlevel 6
What model of iPhone do you have that you're unable to download the OS update for?

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