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can't add on the easy roam


I am traveling in china now. But i can’t use my phone.

I can’t add on the easy roam by myself on your website, it always failure.

it shows "Your plan is not eligible to be changed at this time."

So if you can help my to add on the easy roam, is it free if i just use my number to receive my SMS without use the data or make or pick up any call?
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Best answer by Mats 1 January 2019, 18:15

Can you add it by texting ROAM to 7626?
https://www.koodomobile.com/easyroam

It is free to receive SMS(text) while roaming.

You can also send a message through Facebook or Twitter and they should able to add Easy Roam for you.

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4 replies

Can you add it by texting ROAM to 7626?
https://www.koodomobile.com/easyroam

It is free to receive SMS(text) while roaming.

You can also send a message through Facebook or Twitter and they should able to add Easy Roam for you.
Userlevel 7
Badge +4
Are you able to login to self serve successfully? Can you see if EasyRoam was already added. Ideally you would have had this set up before your trip.

Yes you can receive texts for free while abroad as long as you dont use any minutes, data, or send any texts
yes i can login to self serve successfully, but when I try to add easy roam to my plan, it failure.

Userlevel 7
Badge +4
You will need to contact Koodo to get EasyRoam added. However you should still be able to use Pay-per-use roaming.

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